Refund policy

However, your satisfaction matters. If your item arrives damaged, defective, or with an engraving error on our part, please contact us within 3 days of delivery with clear photos of the issue. We will gladly replace the item or provide an appropriate resolution.

Please review spelling, dates, and design details carefully before submitting your order. We are not responsible for errors submitted by the customer.

If you have any questions before placing your order, reach out—we’re happy to help ensure you get exactly what you want.

Jonathan Ertwine

TheLilPrintz

02/14/2026